We all know that client is the king. Satisfying your clients all the time is not an easy task. Especially, when you struggle to keep them as long as possible. This infographic shows 13 easy strategies for keeping your customers loyal for life. Know your customer’s needs and wants. What is more, a gift or note of appreciation goes a long way. You should always answer the phone. Return calls promptly. Acknowledge emails. A simple saying „Thank you” at least twice during any given transactions as well. Indifference is a loyalty killer. It is researched that 68% of customers will leave because of perceived indifference.
Infographic by customer satisfaction software tools